To our loyal patients,
In these uncertain times, we wanted to reach out to let you know what we are doing here at Heights Vision. As the situation around novel coronavirus (COVID-19) continues to evolve, we are doing everything we can to ensure your safety and provide maximum flexibility.
At this time we are open Monday - Friday from 10am-6pm for essential eye care and pick ups.
As it has always been, the safety of our patients and team members remains our highest priority. We have always taken great pride in maintaining the highest standards of cleanliness and hygiene. In response to the coronavirus, we have taken additional measures developed in consultation with global and local public health authorities (including WHO and CDC) to make our cleaning and hygiene protocols even more rigorous.
Our office staff are receiving ongoing briefings and enhanced protocol
Washing our hands frequently (20 seconds minimum)
Using hand sanitizer in between hand-washing after each patient encounter
Using disinfectant wipes on knobs, counters, desks, etc. multiple times per day
Disinfecting frames after handling and using disposable cleaning cloths and wipes to glean glasses
Air purification units in the exam rooms
Requiring any staff person feeling ill, with fever or cough, to stay home
We have drastically reduced appointment slots to allow for social distancing
"Please wear a face covering when visiting."
- Heights Vision
We look forward to a swift and safe return to normal operations. If you have and questions or concerns, please do not hesitate to call us at 718-852-1149 or email us at firstname.lastname@example.org
For the latest updates on the office's response to COVID-19, please follow us on facebook and instagram.
In best health,
The Doctors and Staff at Heights Vision